DO FITSELECTION ITEMS COME WITH A WARRANTY?
Yes, all jewelry sold by FitSelection carries a 14 days warranty. We guarantee to the original buyer only, that the jewelry is free of defects in material and workmanship, under normal use only. This warranty does not cover any defects due to or resulting from handling, abuse, misuse, normal wear and tear, and activity use. The warranty does not include scratches to the jewelry, broken clasps or broken chains. This warranty does not cover water damage. The purchaser is responsible for wearing the jewelry under normal conditions. If any jewelry is proven defective within 14 days of the original purchase date, we will gladly replace your jewelry at no charge.
Which payment methods are accepted in the Online Shop?
We accept payment by credit/debit card and through PayPal. Please note, you do not need a PayPal account to check out with PayPal. Simply follow the prompts to enter in your debit or credit card without the use of logging in to a PayPal account. If you have a PayPal account you can login and utilize it to pay. Please be aware that all transactions are processed through US dollars. All transactions for US and International orders will reflect US dollars on your statements.
DOES FITSELECTION OFFER WHOLESALE OPPORTUNITIES?
Yes, FitSelection offers wholesale and retail opportunities. If you are interested in becoming an official retailer or sales person please contact us for prices, incentives and information at [email protected]
WHAT IS THE RETURN POLICY?
We accept refund and exchange if the item purchased is faulty or far beyond as described in the listing. Kindly contact us within 7 working days from the day of receipt of the item. Full refund will be processed once we receive the item in its original condition. No restocking fee will be imposed.
HOW LONG DOES IT TAKE TO PROCESS AND RECEIVE MY ORDER?
All orders are processed and shipped within 24-48 hours. Fit Selection uses USPS, DHL and Fedex as its couriers. Estimated shipping time will be calculated during the checkout process based on stock availability and chosen method of delivery.
HOW MUCH IS SHIPPING? DO YOU SHIP INTERNATIONAL?
FitSelection does ship internationally to all countries with flat rate at 10 USD per package.
Customs laws vary from country to country and FitSelection is not responsible for lost or seized packages or for customs fees. FitSelection sends proof of tracking with every order via the Thailand Post service. We make every attempt to make sure your package arrives quickly and safely.